PetsOK! Help

Shipping

To track your shipment or delivery, please check your email for the tracking information. We provide updates on the status of your order through our delivery partner company. If you have any further questions or issues regarding your shipment, please contact our customer support.

Cancellation

If you wish to cancel your order, please do so at the time of delivery. Our delivery personnel will assist you with the cancellation process. If you have any questions or need assistance, please reach out to our customer support.

Payment

We offer flexible payment options. You can choose to pay at the time of delivery. We accept cash, e-payment, and card payments. Please inform our delivery personnel about your preferred payment method, and they will assist you accordingly.